Willow Place Services

Shelter services - Women and Children

  • Protective housing with private, confidential location
  • Safe transportation to shelter may be provided
  • 24-hour staff support; safety planning assistance
  • Daily access to trauma-informed counselling services
  • Shared accommodations – congregate living
  • All meals, snacks provided
  • Clean linens, towels; free hygiene supplies
  • On-site laundry and shower facilities
  • Family violence information and education
  • Protection order preparation support
  • Contact with community supports
  • Support with Legal Aid, E.I.A., as required
  • Housing support services on-site
  • Individual and group counselling
  • Children’s counselling services
  • Activities and cultural supports
  • On-site school (SunRise Tutoring) for grades K-8

Family Violence Prevention Support Line

IMPORTANT: if in immediate physical danger, call 911
Toll-free in Manitoba: 1-877-977-0007
Winnipeg local: 204-615-0311
Text-only line: 204-813-8887

Anyone with questions about services, or in need of support with family violence and abuse situations (women, men, youth) may contact support services 24-hours, every day of the year-no-cost and confidential. Individuals do not need to be seeking shelter to access the support line.

Outreach Services

– Counselling services for men and women
– Advocacy
– Information on family violence services
– By drop-in or appointment
– Call 204-230-9399 (weekdays, daytime hours)
– Need immediate support? Call 204-615-0311 (24-hours)

Follow Up Services

– Ongoing support for those departing from shelter services
– May include in-person and/or phone services
– Advocacy, connection to community resources

Public Education Services

– Presentations on Willow Place services and supports
– Family violence prevention education
– Customizable for group needs and focus
– In-person or virtual presentations available
– Seminars and career fairs: presenters, information booth

Men's Services

– Access by calling support line or using text-only line (1-877-977-0007 or 204-615-0311 – text to 204-813-8887)
– For male victims of family violence and abuse
– Information and support by phone services
– Referrals for those needing shelter
– Caring Dads 17-week intervention program for male perpetrators of family violence and abuse – email: [email protected] for details

Have Questions?

For any questions or clarification of services, please send us a message using the Email button below.